Last updated: November 15, 2007
QuantumDigital, Inc knows that you care how information about you is used, and we appreciate your trust in us. This notice describes our privacy policy. Since internet technologies are constantly evolving, these guidelines are subject to change. Any such changes will be posted on this page. By visiting QuantumDigital, Inc, you are accepting the practices described in this Privacy Policy.
Contents:
What does QuantumDigital, Inc do with the information it gathers?
With whom does QuantumDigital, Inc share the information it gathers?
What information does QuantumDigital, Inc gather?
The information we gather from customers helps us personalize and continually improve our services. Here are the types of information we gather.
Registration: During the registration process prior to placing orders on the site, QuantumDigital, Inc requires that you supply a unique e-mail address and billing information. You must agree to the terms of our Terms of Use . This information will only be shared with third parties who perform tasks required to complete the purchase transaction. Examples of this include shipping orders and processing credit card payments. You may review and update your account information, view your recent orders and transaction history on-line or by calling Customer Support at 1-800-637-7373.
Cookies: QuantumDigital, Inc employs cookies to recognize you and your access privileges on QuantumDigital, Inc, as well as to track site usage. Subscribers who do not accept cookies from the domain " QuantumDigital, Inc" cannot access most areas of our site.
IP Addresses: QuantumDigital, Inc logs IP addresses for system administration and troubleshooting purposes. We do not use IP address logs to track you or your behavior on the site.
Log Files: Log data is only used in aggregate to analyze usage of our web-site.
Delivery Information: We collect tracking information about packages from our shipping agents.
E-mail Information: We collect information about views and response rates from promotional e-mails.
Freebies: Some free features of the site require personal information. We will only use this information to communicate directly with you in the methods you indicate.
Your List or PersonaLIST: Registered users may create, upload and store address information on our site for the purpose of mailing to those addresses using our service. These lists include, but are not limited to, past client, “sphere of influence” and prospect lists. The information contained in a customer PersonaLIST is considered strictly confidential and will not be offered or sold to third parties. This information will only be accessed and used by QuantumDigital, Inc, at the customer's direction, for the sole purpose of fulfilling direct mail orders.
What does QuantumDigital, Inc do with the information it gathers?
Order Fulfilment: Personal information provided during the registration and order process is used by QuantumDigital, Inc for billing purposes and to communicate with you regarding specific orders.
Statistical Analysis: QuantumDigital, Inc may perform statistical analyses of user behavior in order to measure interest in the various areas of our site. Statistiscal information about you as an individual customer will not be provided to any third party without your consent, except under the circumstances described in Legally Required Disclosures below.
E-Mail: The email address provided by you at registration may be used by QuantumDigital, Inc to contact you regarding:
We use e-mail links located in the site to allow you to contact us directly with any questions or comments you may have. We will use your email address to respond directly to these questions or comments.
Except as permitted by this policy, QuantumDigital, Inc does not send unsolicited e-mail.
Send This Page To A Friend: This feature is an easy way for users to send information about our services through email. The e-mail addresses that you supply to use this service will not be used for any other purpose without your consent.
Test Spin: To try out our order system free of charge, we require a Name and E-mail address. These may be used to contact you with more information about our services.
Free Samples: You may request free samples from us by providing us with professional information and a shipping address. We will use this information to send you a packet of samples and other promotional material, and to follow up with you afterwards to answer any questions you might have if you so desire.
Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to protect the information we collect online.
With whom does QuantumDigital, Inc share the information it gathers?
Information about our customers is an important part of our business, and we never sell it to others. We share customer information only as described below.
We will not release personal information about you as an individual to third parties, except under the circumstances described in Legally Required Disclosures below. You can review and modify all of your personal information by logging in and selecting the "My Information" tab or by calling Customer Support at 1-800-637-7373.
Agents: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail, backing up data, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How do I change or update my personal information?
Current customers can update their account information on-line by logging in and selecting the "My Information" tab. If you need further assistance, please contact Customer Support at 1-800-637-7373.
How secure is information about me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order on-line. All credit card numbers remain encrypted on our network servers for added protection.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to "Log Out" when finished using a shared computer.
How do I remove my address from your mailing list?
We purchase our mailing list from a national list provider, which is updated quarterly with additions and removals. As members of the Direct Marketing Association, we respect the rights of individuals to opt out of such lists and make every reasonable effort to exclude their addresses from our mailing list. To request removal from national mailing lists, including the one that we use, please visit the DMA Consumer Assistance page.
Once you have requested removal it may take three months or more for our mailing list to be updated, since we receive updates quarterly. Please contact Customer Support at 1-800-637-7373 for more information.
We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to:
If you provide false information, attempt to pose as someone else, or otherwise violate the Terms of Use, information about you may be disclosed as part of any investigation into your actions.
Conditions of Use, Notices, and Revisions
If you choose to visit QuantumDigital, Inc, your visit and any dispute over privacy is subject to this Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Texas. If you have any concern about privacy at QuantumDigital, Inc, please send us a thorough description to feedback@QuantumDigital, Inc, and we will try to resolve it. QuantumDigital, Inc is not responsible for the content or the privacy policies of Web sites to which it may link.
Our business changes constantly, and our Privacy Policy and the Terms of Use will change also. You should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.